Returns & Exchanges
At Travel Story Collectives, we want your global style to fit perfectly, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Every piece tells a story, and if it's not the right chapter for you, we are committed to making it right.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn items with original tags attached into their original packaging or a secure mailing bag to ensure they stay protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing